Introduction
Welcome to RMX India. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our services.
Information We Collect
Personal Information
- Name and contact details
- Payment information
- Music content and metadata
- Account credentials
How We Use Your Data
Service Provision
- Music distribution services
- Payment processing
- Customer support
- Service improvements
Cancellation & Refund Policy
Last updated on 20-09-2025 15:56:32
JAVED AKHTAR believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
JAVED AKHTAR does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within Only same day days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within Only same day days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the JAVED AKHTAR, it'll take 1-2 Days days for the refund to be processed to the end customer.