Last updated: May 2026
Introduction
Welcome to RMX India. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our services.
How We Use Your Data
Your data is used solely to deliver and improve our music distribution and related services.
Service Provision
- check_circleMusic distribution to streaming platforms
- check_circlePayment and royalty processing
- check_circleCustomer support and account assistance
- check_circlePlatform improvements and analytics
Cancellation & Refund Policy
Last updated on 20-09-2025 15:56:32
JAVED AKHTAR believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
-
warning
Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
-
block
JAVED AKHTAR does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
-
report_problem
In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within Only same day days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within Only same day days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
-
build
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the JAVED AKHTAR, it'll take 1-2 Days days for the refund to be processed to the end customer.
info
Disclaimer: I understand that the content provided is not the legal advice, and by using them I agree to this disclaimer.